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Size Guide
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The process
Every pair starts with an artist and a blank canvas.
Our sneakers aren't printed or manufactured — they're painted by hand, one pair at a time. Each design goes through hours of layering, detailing, and finishing before it ever reaches you. No two pairs are identical. That's not a flaw. That's the point.
1
Base selected
A premium vegan leather silhouette is chosen as the canvas.
2
Artist paints by hand
Each pair is hand-finished using professional acrylics and airbrush.
3
Sealed and shipped
UV-protective finish applied, then packed and sent directly to you.
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FAQs
We've got answers
General
We are a US-based brand with headquarters in Los Angeles and London.
Yes! Apollo Moda is a full lifestyle brand offering both premium apparel — including oversized graphic tees and hoodies — and footwear. All designed with a streetwear-inspired aesthetic.
Yes. All Apollo Moda footwear and apparel styles are unisex.
Our footwear is proudly manufactured in Turkey, Europe. Our apparel is crafted from premium materials including 310GSM 100% cotton.
No, we are an online-only retailer. Shop at apollomoda.com anytime.
Email us at support@apollomoda.com or text us on WhatsApp at +1 (561) 758-5890. We are here to help.
Absolutely. Apollo Moda has shipped hand-painted sneakers and apparel to customers across the US, Canada, and Europe. Every order goes through a quality check before it leaves our studio. You can read verified reviews on each product page, follow our work on Instagram @apollo_moda, and reach us directly at support@apollomoda.com or WhatsApp +1 (561) 758-5890 any time before or after your purchase.
Custom Sneakers
Because each pair is hand-painted and made to order, please allow 14–21 days for your order to arrive. This includes production time and shipping. You will receive a tracking link as soon as your pair is on its way. If you need it by a specific date, reach out to us before ordering and we will let you know if it is possible.
Very close — but intentionally not identical. Every pair is painted by hand, so there will be small natural variations in brushwork and color placement. That is what makes yours one of a kind. The overall design, colorway, and style will match what you see in the listing. If you want to see additional angles of a specific style, message us before ordering and we will send them over.
No — under normal everyday use the finish holds up well. Each pair is sealed with a professional-grade UV-protective coating designed for daily wear. To keep them looking their best, wipe with a damp cloth when needed, avoid prolonged exposure to heavy rain, and do not machine wash. Treat them like any quality sneaker and they will last.
Yes. We photograph every design under natural studio lighting to represent the true colors and finish as accurately as possible. Screen settings can affect how colors appear slightly, but what you receive will be a genuine match to what is shown. If you are unsure about a specific colorway, contact us and we will send additional photos before you buy.
The paint is sealed with a UV-protective finish to resist fading and cracking. To keep them looking fresh: wipe clean with a damp cloth (no harsh cleaners or solvents), avoid machine washing, and store away from direct sunlight when not wearing. With normal care they hold up well for everyday wear.
Our custom sneakers generally run true to size. If you are between sizes or have a wider foot, we recommend sizing up by half. Each product page has a size chart — check it before ordering. If you are unsure, reach out and we will help you pick the right fit before your order goes into production.
Because each pair is made to order and hand-painted, we cannot accept returns for change of mind. However, if your order arrives damaged or significantly different from what was shown, we will make it right. Contact us within 7 days of delivery at support@apollomoda.com with photos and your order number, and we will send a replacement or issue a full refund.
Custom orders go into production quickly. If you need to cancel, email us at support@apollomoda.com immediately after placing your order. We will do our best to stop production, but we cannot guarantee cancellation once painting has begun.
Our current collection features designs created exclusively by our artists — we do not offer fully custom commissions at this time. We drop new designs regularly, so sign up to our list to get notified of new releases before anyone else.
Sizing & Products
Yes! We have separate size guides for footwear and apparel, with measurements in both inches and cm. You can find the size guide on each product page.
Our apparel is oversized for a relaxed, streetwear-inspired fit. If you prefer a more fitted look, we recommend sizing down one size.
Our footwear generally runs true to size. We recommend checking the size guide on the product page for exact measurements. If you are between sizes, we suggest sizing up.
All Apollo Moda footwear styles are unisex. Use our size guide to find your best fit.
Our garments are crafted from premium heavyweight cotton — typically 310GSM — for a quality feel and lasting durability. Material details are listed on each product page.
We recommend machine washing cold, inside out, on a gentle cycle. Tumble dry on low or air dry. Avoid ironing directly over prints to preserve graphic quality.
Yes. All our sneakers are crafted from lightweight materials for all-day comfort.
Yes! Some styles can increase your height by 1.5 to 2 inches through the sole construction — no insoles involved. Check the individual product page for details.
Core styles in both apparel and footwear are regularly restocked. Seasonal colorways and collaboration pieces are produced in limited quantities and will not be restocked once sold out.
Core styles will be restocked. Limited edition and collaboration products are produced in limited quantities and will not be restocked. Sign up to be notified when a product is back in stock.
Orders
You will receive a confirmation email from support@apollomoda.com immediately after placing your order.
If you need to cancel, please email us at support@apollomoda.com as soon as possible. We process orders quickly, so we cannot guarantee cancellation once fulfillment has begun. For custom hand-painted orders, cancellation must be requested immediately as production starts right away.
If you entered the wrong address, email us immediately at support@apollomoda.com. We will do our best to update it before the order ships.
No, you can checkout as a guest. Creating an account makes future checkouts faster and keeps you updated on new product launches.
We are sorry to hear that! Please email us at support@apollomoda.com or WhatsApp us at +1 (561) 758-5890 with a photo of the item and your order number. We will make it right.
Payments
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Facebook Pay. US customers can also pay in four interest-free installments via Shop Pay.
You will be charged as soon as your order is processed, which typically takes up to one hour.
Yes. US customers can use Shop Pay Installments to split their order into four equal, interest-free payments charged every two weeks. Select Shop Pay at checkout to see if you qualify.
Absolutely. Our checkout is powered by Shopify, which is certified Level 1 PCI DSS compliant — the highest standard of payment security available.
Shipping
Orders placed Monday–Thursday ship the next business day. Orders placed Friday or on weekends ship the following Monday. Custom hand-painted sneakers require 14–21 days total as each pair is made to order — see the Custom Sneakers tab for full details.
Standard shipping (10–14 business days) is free on all orders. Express shipping (4–7 business days) is available for $4.99. Please note that custom hand-painted sneakers ship standard only, as production time already accounts for the timeline.
Orders ship from one of our two warehouses: Los Angeles, California or Izmir, Turkey. The warehouse depends on your location and stock availability.
Yes! We offer free international shipping on all orders. Delivery times may vary by destination.
Yes. Once your order ships you will receive an email with your tracking number. Please allow up to 48 hours for tracking to update.
All applicable taxes are automatically calculated and displayed at checkout before you complete your purchase.
Returns & Exchanges
You can return any unworn item in its original packaging within 30 days of purchase. Return shipping is not free — you are responsible for the return shipping cost. Custom hand-painted sneakers cannot be returned for change of mind as each pair is made to order, but we will fully resolve any issue if your order arrives damaged or incorrect. For full details, visit our Returns page.
Email us at support@apollomoda.com with your order number and the reason for your return. We will guide you through the process.
Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method. You will receive an email confirmation when it is done.
Yes! Exchanges for the same style are free of charge and we provide the return label. Email us at support@apollomoda.com with your order number to get started.
Once we receive your return, your exchange order will be processed and shipped within 2–3 business days. You will receive a new tracking number via email.
